by Melina Nacos | May 20, 2026 | Communication
There’s a version of management that sounds like coaching but isn’t. It goes like this: “Have you thought about maybe trying…? Well, what I would do is…” That’s telling with a question mark at the front.Real coaching asks and...
by Melina Nacos | Mar 27, 2026 | Communication
At the Neighborhood Playhouse Acting School in New York, we memorized scenes without punctuation.No periods. No commas. No pauses written in.Just words.Here’s why: punctuation tells you how to feel before you’ve listened. It pre-programs your reaction. And...
